Authentic HQP Reviews, Unrivaled Comfort Stories.

Authentic Reviews from our Clients: The Proof is in the Piping!

      EXCELLENT  
   Based on 55 reviews 
    
 
 
 
   
 
 
       Posted on Google  
   
   S Burdick 
 
 
 
 Trustindex verifies that the original source of the review is Google. Simon is always very meticulous and the project turned out great.  Repeat customer here!

Owner's reply
Thank you for your 5-star review! We're glad you had a great experience and appreciate your support!
  
 
      Posted on Google  
   
   D Hubbard 
 
 
 
 Trustindex verifies that the original source of the review is Google. Simon is extremely professional and detail oriented. We have been using high quality plumbing for several years, and the work is always perfect. Simon takes great pride in his work. When he completes a job, you can be certain that it is done right.

Owner's reply
Thanks for the feedback and your continuing business ! We will be here anytime you need our help
  
 
      Posted on Google  
   
   R P 
 
 
 
 Trustindex verifies that the original source of the review is Google. Very knowledgeable - Simon discovered multiple problems with my boiler installation done by another company and his conclusions were confirmed by Navien technical support

Owner's reply
Hi RJ, thank you for the 5-star review! We are glad Simon could step in and catch those installation errors. You shouldn't have to worry about whether your system was set up correctly. Our goal is to provide 'Predictable Comfort' through an 'Engineered Solution,' especially when we’re fixing a 'band-aid' fix from another company. We appreciate you trusting HQP to get your Navien system running safely! #ExpertPlumbingServicesTrustedLocally #DoneRightTheFirstTime
  
 
      Posted on Google  
   
   S Weng 
 
 
 
 Trustindex verifies that the original source of the review is Google. Our Navien combo boiler was having problems. The heat and hot water stopped working. We called Simon asking him to help and he came right after finished the work in somewhere else. It was later afternoon when Simon arrived. He thoroughly checked the boilers and quickly fixed them. We are very impressed by his knowledge and professionalism. Simon definitely is the Navien combo expert we are going to keep.

Owner's reply
Hi Shawn, thank you for the 5-star review! Your water heater and boiler rarely choose a convenient time to quit, and we know how stressful it is when the hot water stops. We are so glad Simon could get out there quickly to provide an 'Engineered Solution' and restore your home's comfort. Navien combo systems require a true expert to maintain, and we're happy to be the team you keep in your corner! #HighEfficiencyBoilers #ExpertPlumbingServicesTrustedLocally #PredictableComfort
  
 
      Posted on Google  
   
   S ismintsev 
 
 
 
 Trustindex verifies that the original source of the review is Google. 

Owner's reply
We appreciate the 5-star rating! At High Quality Plumbing, we take pride in earning your trust through top-quality work every time.
  
 
      Posted on Google  
   
   N HAKOBYAN 
 
 
 
 Trustindex verifies that the original source of the review is Google. 

Owner's reply
Thanks for your 5-star rating! — Simon & the HQP Team
  
 
      Posted on Google  
   
   H Zhang 
 
 
 
 Trustindex verifies that the original source of the review is Google. 

Owner's reply
Thank you! We’re proud to serve our community with reliable plumbing and heating solutions. Your 5-star support means a lot!
  
 
      Posted on Google  
   
   J Kitayama 
 
 
 
 Trustindex verifies that the original source of the review is Google. Simon is the best!  He’s always on time, polite and neat and clean with the work.  Simon is personal and professional and the quality of work is excellent.  Highly recommend!!!

Owner's reply
Thank you so much for your kind words and for choosing our services! Our team is dedicated to providing top-notch service, and your feedback motivates us to keep up the great work. We look forward to serving you again in the future!
  
 
      Posted on Google  
   
   X Chen 
 
 
 
 Trustindex verifies that the original source of the review is Google. Very knowledgeable and professional. I would ask him for help again and again.

Owner's reply
Thank you for your 5-star review! We're glad you had a great experience and appreciate your support!
  
 
      Posted on Google  
   
   D Maxwell 
 
 
 
 Trustindex verifies that the original source of the review is Google. Thanks Simon, we appreciate your work Dan

Owner's reply
Thanks for your feedback, Dan! We are here whenever our help is needed
  
 
  
  
 
     Verified by Trustindex  Trustindex verified badge is the Universal Symbol of Trust. Only the greatest companies can get the verified badge who has a review score above 4.5, based on customer reviews over the past 12 months. Read more

As a homeowner or building owner

You want to keep your home comfortable, save on energy bills, and have a reliable plumbing and heating system you can trust. But finding the right solution and a trustworthy team can feel overwhelming.

Plumbing, Heating and Hot water Issues

You’ve had enough of unreliable systems, unexpected breakdowns, and energy bills that seem to climb higher every year. What you really need is a high-efficiency boiler or tankless water heater that doesn’t just meet your needs today, but keeps saving you money for years to come.

You’re concerned that you might make the wrong choice and end up with more expensive repairs or replacements.

Your current plumbing and heating system is inefficient and might break down when you need it the most.

Homeowners shouldn’t have to worry about their comfort and energy efficiency. Everyone deserves a reliable, efficient system that brings peace of mind.

Here’s how you can start your journey toward energy savings and comfort:

First Step: Call us at (617) 502-0725 or visit www.highqualityplumber.com to schedule an assessment.

Second Step: We’ll guide you through the best high-efficiency boiler or tankless water heater options, and we will explaining each one to ensure you understand the benefits.

Third Step: Enjoy the benefits of a reliable, efficient system and start saving money on energy bills. All while knowing that Simon and his team are just a phone call away for any future needs.

Avoid failures and Act now

Without the right solution, you risk costly emergency repairs, skyrocketing energy bills, and, in addition to that, an unreliable system that could fail when you need it most. Don’t let this happen to you—act now to prevent future headaches and discomfort.

Take the first step toward a more efficient, comfortable home:

Complimentary Free Maintenance on any new high-efficiency boiler or tankless water heater installation.
Free Water Quality Assessment with any filtration system consideration.
Free Water Pressure Test on any booked plumbing or heating job.
Get a Free Gift: Home Efficiency Guide

Call us at (617) 502-0725 to schedule your appointment today!

Join the ranks of happy homeowners who’ve taken back control of their comfort:

Steven M.

Excellent service, came on time, explained what needed doing and a very neat and tidy job. Extremely happy with the service. Installed a Moen water

Christina R.

“ I have lived in a house that’s 125 years old for over 40 years; believe me—I have some experience with plumbers! I’m here to tell you that High Quality Plumbing is far and away the BEST company I have ever dealt with. They are expert at what they do, show up when they say they will, and truly care about doing the best possible job at the least possible expense to the homeowner. Call them. You will be glad you did.”

Rachel K.

“Simon replaced our old system with a high-efficiency boiler. He explained everything so clearly and did a fantastic job. Highly recommend!”

    
 
 
       Posted on Facebook  
   
   Deb R 
 
 
 
 recommendsTrustindex verifies that the original source of the review is Facebook. Simon installed a Moen automatic whole house shut off system. He did an excellent job , neat and efficient. He explained the system very well. I highly recommend him. 5 star work ⭐️⭐️⭐️⭐️⭐️
  
 
      Posted on Facebook  
   
   Robert M 
 
 
 
 recommendsTrustindex verifies that the original source of the review is Facebook. Simon has been servicing our previously poorly installed Navien for the 3 years we've been here.  Still under warranty Navien supplied a replacement unit.  Simon replaced all questionable plumbing components as well as the new boiler.  It's a work of art (see Nov 9, 2019, video) and operates beautifully.  Simon is a skilled plumber with great integrity and customer service.  On the final day of the new installation he worked until 11:30 PM due to concerns that the outside temperature would drop below freezing overnight.  He used quality components that he explained during the planning stage and spent a great deal of time reviewing how each of them worked after completing the job.  He honored his quote even though he performed a few extra tasks to improve the integrity of the operation.  He is the only plumber I will allow to touch our system.
  
 
      Posted on Facebook  
   
   Kamal P 
 
 
 
 recommendsTrustindex verifies that the original source of the review is Facebook. Competitive price. Thorough job. Very punctual and very honest. He installed Navien NFB-175 wall hung boiler at my place in Reading. MA  You will not be disappointed with his work.
  
 
      Posted on Facebook  
   
   Julie K 
 
 
 
 recommendsTrustindex verifies that the original source of the review is Facebook. Absolutely the best! Simon was prompt, courteous and did an excellent job repairing my heating system. He should change the name of this company to Highest Quality Plumbing!
  
 
      Posted on Facebook  
   
   Rachel B 
 
 
 
 recommendsTrustindex verifies that the original source of the review is Facebook. Simon installed a new high-efficiency combi boiler for us.  His workmanship is exceptional.  His communication was stellar and he always let us know where he was with the project.  He taught us about our new unit and ensured that we understood how it worked.  He has been very responsive to our calls with questions and is just such a polite and kind man.  I recommend him to anyone.
  
 
      Posted on Facebook  
   
   Alex M 
 
 
 
 recommendsTrustindex verifies that the original source of the review is Facebook. Thorough and took the time to explain everything he did. Highly recommend.
  
 
      Posted on Facebook  
   
   Bob J 
 
 
 
 recommendsTrustindex verifies that the original source of the review is Facebook. I believe whom ever hires High Quality Plumbing can count on getting great workmanship. He pays close attention to details and his work is the best I've seen in long time. his work is always done right the first time. If you hire this company you'll be happy you did.
  
 
      Posted on Facebook  
   
   Vigen S 
 
 
 
 recommendsTrustindex verifies that the original source of the review is Facebook. 
  
 
      Posted on Facebook  
   
   Marc E 
 
 
 
 recommendsTrustindex verifies that the original source of the review is Facebook. Great customer service. Good to do business with - very professional. Highly recommended.
  
 
  
  
 
 
      Verified by Trustindex  Trustindex verified badge is the Universal Symbol of Trust. Only the greatest companies can get the verified badge who has a review score above 4.5, based on customer reviews over the past 12 months. Read more

With High Quality Plumbing LLC, you’ll have the peace of mind that comes with a well-installed system, lower energy bills, and reliable service.

Simon must be the best plumber around. He takes his job very seriously, is honest and shares his knowledge freely. True to his company’s name, you get, very, high quality plumbing

Donald W.

Simon is an outstanding master plumber in every way! He is completely upfront on everything from pricing, time, and what is required for service. He is thoughtful and meticulous to detail which is what you want in a master plumber. They treated my house as if it was his in taking care of my plumbing/boiler/radiant heat issues. Outstanding plumber and I give Simon my highest recommendation!

Don Y.

High Quality Plumbing is the best home heating company I have ever worked with …knowledgeable, efficient , pleasant to work with …everything about them is A+…

Harold B.

Polite knowledgeable and thorough

Dave H.

Housecall Trusted Plumbing Reviews

Click to See the Testimonials

Why Choose High Quality Plumbing LLC?

Expert Guidance on Fixtures
Spotting Plumbing & Heating Issues Early
Long-Term Solutions
Standing Behind Our Work
Same-Day or Next-Day Callback
Stay with the project until It’s Done
Certified Expertise
Emergency Response (Except Sunday or Late Nights)
Clean Worksites
Top-Rated Reviews

Move towards long term plumbing solutions

You’re just one call away from having a reliable, efficient heating and plumbing system that gives you control and peace of mind.

Take action now! Call us at (617) 502-0725 or email us to begin your journey today!

Hear from our happy customers!

    
 
 
       Posted on Yelp  
   
   Gabe T. 
 
 
 
 Verified Excellent.  I highly recommend High Quality Plumbing.  They were professional, timely, clear communicators, and a pleasure to work with.  We had two jobs to do (replacing a bleeder valve; fixing a broken exterior pipe) and at all stages of the process, I had a clear understanding of the work that needed to be done, the cost, and the time-frame.  Possibly the best experience I've ever had with a tradesman of any trade coming to work at our house.
  
 
      Posted on Yelp  
   
   Dan G. 
 
 
 
 Verified I highly recommend Simon from High Quality Plumbing.  We had a challenging installation for a tankless gas-fired hot water heater due to a partially finished basement.  In addition, it's a long run from the gas meter to the water heater.  Simon provided a detailed quote and was very accommodating with scheduling the job.  He took care of all the details and was very responsive to all my questions.  The work was top-notch and I'll definitely go with High Quality Plumbing for future needs.
  
 
      Posted on Yelp  
   
   Rosemary T. 
 
 
 
 Verified Never was a company more accurately named! If I could give Simon from High Quality Plumbing a ten-star rating, I would. From the start when he sent me a calendar meeting invite for the initial consultation, I knew I was dealing with a professional. Simon and his assistant, Nic, replaced a poorly installed Navien combi boiler that controls our heat and hot water when it suddenly died in the middle of winter. We'd had recurring problems with it because of the poor installation. It was a lot of work to replace, and he and Nic worked diligently to get the job done so we could have our heat and hot water back on as soon as possible. Simon installed a newer model Navien combi boiler that is much quieter and has several new features. He also added several redundant valve shut offs to make future servicing of the system as easy as possible to keep it running efficiently. He explained what he was doing every step of the way, and why each of the components were necessary and what they did, sending links from the manufacturers so I could feel comfortable with his suggestions. He was thorough and careful in planning the system as a whole. When a stubborn problem arose with one of the components, he followed every lead to make sure it was adjusted properly. After the job was finished, Simon was diligent in making sure that the system was tested properly and that all the valves were labeled so that we knew where the gas and water shut offs were in case we needed to shut off the system in an emergency. He had a city inspector come in to approve the work, so you know he had installed everything according to code. It was approved on the spot with no problems. I can't say that I've ever had this good of an experience hiring a contractor to work in my home before. He and Nic were respectful,  professional, and considerate. They put drop cloths down where they worked and cleaned up the space afterward. Every evening, they would make arrangements for what time they would each be arriving the next morning, and they were always on time and stayed into the evening some days. I wish I could hire them for every job needed around our house!
  
 
      Posted on Yelp  
   
   Marianne C. 
 
 
 
 Verified I don't write reviews but Simon and his company are awesome.  I highly recommend this company for any plumbing project.  Responded quickly to my calls. Great work ethic, very professional and knowledgeable, reasonable rates.
  
 
      Posted on Yelp  
   
   christophe D. 
 
 
 
 Verified Simon | High Quality Plumbing LLC is our plumber for many reasons: ~ Work Ethic +++ ~ Seriousness +++ ~ Quality of the work (neat and clean) +++ ~ Honesty +++ ~ After work support and warranty +++ The work done was not small: - he converted our steam heating system into a standard water heating system using a combo unit (hot water for domestic and heating system) - he added a half bath on the first floor We are really happy with Simon | High Quality Plumbing LLC Chris
  
 
      Posted on Yelp  
   
   Ed M. 
 
 
 
 Verified Simon from High Quality Plumbing provided top-notch service, and I would recommend him to anyone who needs professional plumbing services.  His rates were very reasonable.  He recommended what needed to be done only but nothing extra.  His work ethic was very high, and he really focused on solving the problem I had. I needed to have a commercial style toilet flush unit replacement work done at my condo.  While the replacement work itself was not complicated and laborious for a plumber who has a Master Plumber license, Simon made sure the work was done right the first time due to the number of people that was affected from the main water shutoff required at the condo building.  He came to my unit to take measurements and evaluate the issues before making an appointment with me and the building management to do the actual work.  He offered to purchase the flush unit for me or let me purchase it myself.  He told me beforehand that he did not intend to make any profits from the parts.  He merely provided the parts as a one-stop service for the customers.  His part prices were even cheaper than what I could buy on my own outside.  My condo building management had to change the appointment two times for the building water shutoff due to the logistics involved.  Simon was accommodating and provided us with other alternative dates and times that he would be available.  His communication was excellent.  All phone calls, e-mails and text messages would be responded or returned.  He provided his license and insurance coverage to the building management directly.  On the job day, he showed up on time and started working immediately without any delay.  He went down to the basement of the building to drain the standing water in the pipe after the building serviceman shut the main water off.  He laid something similar to rosin paper on the floor, making sure he left the work place as clean if not cleaner than before he started.  During the process, he explained to me why and how he did what he was doing.  Every step was done in details to ensure that he did not need to re-do it.  He had a much higher standard for his own work than I had expected.  After the replacement work was done, he carefully inspected any leaks and adjusted the unit to ensure that it functioned properly.  He tested the unit many times before calling the job done.  He cleaned up the work site at the end. Simon is an honest professional that I would recommend hiring.  My condo building management required someone like him who has a Master Plumber license with insurance coverage before they let anyone touch the pipes.  You will not only appreciate the quality of his work, but also value his humble, unassuming personality.
  
 
  
  
 
 
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Send us a message

Call us for more urgent inquiries

617-502-0725

office@highqualityplumber.com

info@highqualityplumber.com

P.O. Box 2731, Woburn,

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